6 most common tech support problems and how to solve them

The more time you spend on your device, the more problems you’ll encounter. Often, these problems have a simple solution.

Here are some of the most common tech support problems and their solutions:

1. Problem: Computer is Working Too Slow

Generally, a full hard drive is the root cause of this problem. Windows needs some room to create files when the system is running. If there is little storage on your hard drive, the speed will reduce. Your best bet is to clean out unnecessary files and create space on the drive.

Another way to solve this problem is to use Microsoft’s System Configuration Tool. Several applications installed on computers launch automatically whenever the device is booted up. This increases the time it takes for the machine to become functional, especially if it’s an old one. You need to press Windows-R, type ‘msconfig’ in the dialog box, and press the enter key to reduce the time it takes for your device to boot up.

most common tech support problems

2. Problem: Computer Keeps Restarting

When your computer restarts on its own, the first thing you need to check for is whether it’s just another Windows update. Windows updates can often automatically restart your computer when installing.

If that’s the case, then you have nothing to worry about. If not, then you should check your system drivers for any updates. If an update is available, make sure to avail it. Parts like the motherboard, graphics card, and network card not being cared for are often the cause of computers restarting frequently.

Another important thing you need to check for is viruses. Scan your computer using reputable anti-virus software. Overheating of computers is another reason for restarts. Many devices nowadays have safeguards to shut down if the temperature rises above a certain level. This generally happens when you’re playing video games or watching videos that require a lot of your device’s strength.

3. Problem: The Wi-Fi keeps disconnecting

Disturbed Wi-Fi connections are a puzzle. There are too many components to immediately know for sure what is causing the problem. It could be the router, the device, or the ISP. The first thing you should do is use Windows Network Diagnostics. It doesn’t always work but you’ll surely be pointed in the right direction by it. Check your PC’s network card as well and update it in case it’s needed.

Other than these issues, what generally turns out to be causing this problem is that your Wi-Fi is not strong enough. Place your computer in a location where it receives enough signals from your router to work properly. If your computer is placed far away, there are more chances of having weak network connectivity.

4. Problem: Can’t open email attachments

People who use their computers for their work often face this problem. The reason for it is quite simple- if an attachment isn’t opening on your computer, it means that you don’t have the necessary software that is required for it.

For example, if you receive a .pdf file attachment via email, you won’t be able to open it on your device until you have a PDF reader installed.

To solve this problem, simply make a note of the file attachment. Check if your device has software that can run it. If not, you just need to download one and you’ll be able to open the attachment.

5. Problem: The Printer Isn’t Working

If you’re having trouble printing something, check the printer’s driver and ensure they are up to date. You should also check if there is enough ink in the cartridge and the papers are placed properly. Then, try reconnecting your printer with your computer.

If you’ve done all of it and the problem still persists, you should open the print queue by double-clicking on the printer icon on your desktop. Make sure that the “Use Printer Offline” option is not selected.

6. Problem: Downloads are Extremely Slow

When your device takes a long time to download a document or anything else that you wish to use, it can be really frustrating. Generally, the reason this happens is because of a weak network connection. Running a speed test to check the speed of your internet. If the speed is too slow, your device is not at fault. The story is different if the speed is decent, though.

Take a look at your download queue to see if there are any other downloads that are inadvertently taking place. Many softwares download their updates in the background which can hog your network and make the speed of installations slow.

If these solutions don’t work, the best thing to do is call a professional. There are several reliable agencies that offer computer repairs in Australia.

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About the Author: Alex

Alex Jones is a writer and blogger who expresses ideas and thoughts through writings. He loves to get engaged with the readers who are seeking for informative content on various niches over the internet. He is a featured blogger at various high authority blogs and magazines in which He is sharing research-based content with the vast online community.

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